Frequently Asked Questions (FAQ)
On this page, you will find the answers to questions we are often asked by our customers about indoor playground equipment, trampoline park and ninja course.We hope they are useful.If you are looking for other information about Our Company or Products, please Contact our sales department. We will be happy to help you.
Q
How do you ensure the safety of commercial playground equipment?
Safety is our top priority. Our equipment complies with ASTM, EN1176, and CSA standards and includes:
Fall height calculations
Impact attenuation testing
Safety surfacing recommendations
Rounded edges and non-slip platforms
Accessibility features for inclusive play
Each project is supplied with a safety compliance certificate and a detailed installation manual.
Q
What materials do you use in your commercial playground equipment?
We use only high-quality materials, including:
Galvanized steel structures
Powder coating for anti-rust protection
High-density polyethylene (HDPE) panels
Roto-molded plastic components
Stainless steel fasteners for secure connections
All materials are UV-resistant, non-toxic, and tested for load capacity and long-term performance.
Q
Can commercial playground equipment be customized?
Yes. We offer fully customizable solutions, including inclusive design features to ensure accessibility for all users. The customization includes themes, colors, sizes, and compliance with ASTM, EN1176, and CSA safety standards.
Q
Are your commercial playground equipment weather-resistant?
Yes. Our equipment is made with galvanized steel, powder-coated surfaces, and UV-resistant, non-toxic materials such as HDPE panels and roto-molded plastic to ensure durability and weather resistance in all climates.
Q
What types of commercial playground equipment do you offer?
We offer a wide variety of commercial playground equipment, including traditional play structures, themed playgrounds, and adventure parks. All designs are provided with detailed product specifications and engineering drawings as part of the Technical Data File (TDF).
Q
What is the age range for kids’ adventure playground systems?
To meet the needs of different age groups while ensuring safety, an indoor playground is usually divided into two areas:
Toddler area: suitable for children aged 1–3 years
Main function area: suitable for children aged 3–12 years
Q
What are the styles of adventure indoor playgrounds?
We offer various themes such as space, forest, ocean, candy, pirate ship, ice, castle, and more. We can also customize the style based on your specific requirements.
Q
What is the standard layer height for an indoor playground? How many layers can it be? Is there a limit for the minimum ceiling height?
The standard layer height is 1.4m per layer. We generally recommend no more than 5 layers, and the minimum ceiling height should be no less than 2.5m.
Q
What is the budget for starting an adventure playground business?
The budget depends on the location, size, and height of the venue. Since costs vary, our team will customize a suitable design and quotation based on your specific site and budget.
Q
How to open an adventure playground?
First, you need to contact our sales team to get accurate information quickly. In addition, we will provide you with the most suitable design, quotation, and suggestions according to your ideas and budget.
Q
What about ninja course installation?
At Kanbei Playground, we provide installation services by our professional engineers (additional charges apply). Alternatively, we supply detailed installation instructions including drawings, videos, and photos if you prefer to install the equipment yourself. Our dedicated after-sales team will provide full support.
Q
What warranty and maintenance does Kanbei provide?
We offer a one-year warranty for all products. If any defects occur under normal use according to our instructions, we will provide replacements. The buyer is responsible for shipping costs. More details are available on our Warranty Page.